Fractional COO Services
You need someone senior to own operations, but a full-time COO is premature for your size. I fill the seat part-time: defined days, defined deliverables, and full accountability for how the business runs.
Situations I Get Called Into
Revenue grew, but operations did not keep up. You are the COO by default, on top of being the CEO, the head of sales, and everything else.
Your managers are capable but need senior leadership between them and you: someone who sets priorities, removes blockers, and holds the standard.
The board or investors want operational reporting and metrics that nobody in the company has time to produce properly.
You need operational leadership now, not after a six-month executive search and a full-time salary you are not ready to carry.
What the Engagement Includes
Own the Operations Seat
I take responsibility for the operational function on a defined weekly schedule: processes, systems, team performance, and cross-functional coordination. Real authority, real accountability.
Run the Executive Rhythm
A working cadence with you and your leads: priorities set, decisions made and recorded, execution reviewed. Operational issues get handled in the meeting, not parked for the next one.
Develop Your Managers
Direct work with your operations, HR, and delivery leads: building capability, establishing accountability, and raising execution consistency, so the bench gets stronger every month.
Report to Board and Investors
Operational metrics, performance dashboards, and executive reporting prepared properly and on time. You walk into board meetings with numbers, not anecdotes.
Build the Infrastructure to Scale
The processes, systems, and team structure the next phase of growth requires, built while the current operation keeps running.
The operating systems I would build for you already run my own firm. Excelsior operates with an AI assistant answering client inquiries around the clock, a custom financial dashboard for real-time performance visibility, and automated lead pre-qualification. Built, not bought, and running daily since deployment.
See the Case Studies →Engagement Structure
Could your organization benefit from senior operational leadership?
Inquire About Fractional COO